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GOSFORD CITY CREDIT UNION ENTERS A NEW ERA

Important Information about your Credit Union

Dear Member

We are pleased to advise that on Friday 12 June, 2009 your Credit Union will undergo the most significant upgrade to its computer systems in over two decades. On this date, we will convert to a new banking system called Ultracs; the flagship software produced by leading financial services software provider,Ultradata.

The upgrade to Ultracs represents a leap forward for our Credit Union in terms of its capacity to efficiently and effectively serve its members. Moreover, Ultracs provides the Credit Union with enhanced capacity to further customise our products and services,which in turn will assist us to grow our member relationships.

While the transition to the new system will be fairly transparent to members, some benefit to you include:

  • Enhanced security for netbanking and phonebanking Improved flexibility and establishment of individual identities for members with joint accounts

  • Updated and improved ‘new-look’ member statements

  • Dynamic ‘sweep’-link all your savings together

  • Plus more! We anticipate a smooth transition to the new system however we also expect some interruptions to services. Members are encouraged to conduct their online and phone banking outside of these times, namely:

Internet Banking: My Viewpoint. From 3.30pm on Friday 12 June to 9.00am Saturday 13 June, internet banking will be unavailable. You will need to contact the Credit Union to have your account re-established and to reset your password from 9.00am to midday on Saturday 13 June, by calling 4343 5002 or on Monday 15 June, during business hours.

Phone Banking From 3.30pm on Friday 12 June to 12pm on Saturday 13 June, phone banking will be unavailable.ATM & EFTPOS Services: There will be some minor disruptions to ATM and Eftpos services during the upgrade period. We thank you in advance for your patience and understanding as our staff become accustomed to the new system.
Yours sincerely
Kim Cook
General Manager
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        CHOICE + VALUE + SERVICE          

At Gosford City Credit Union we will make a difference.

We are about helping you improve your financial lifestyle, security and future. As a member you will benefit from a level of choice-value-service that you simply cannot get elsewhere:

Choice
In addition to our own great value services, we can offer you the added choice of an extended range of loans and other services from other leading financial institutions from throughout Australia – whatever your needs, we can track down the best value loans and other services to suit your particular circumstances, preferences or objectives.

Value
Our savings, investment and home and personal loan services are consistently among the most competitive available, offering you great all round value and financial advantage there are no tricks, gimmicks or surprises, just a commitment to helping you get more from your finances, now and into the future.

Service
The difference that makes the real difference is the personal attention, respect, caring advice and practical assistance you will receive, before and after, a service like no other, a service that can only come from an exclusively member owned financial institution.

Whether you are looking for the best home loan, a great car loan deal or simply want a good return on your investments, we can help.

So come and experience the Gosford City Credit Union difference.

 

 
Gosford City Credit Union Ltd ABN: 54 087 650 119 AFS Licence No: 245540 Financial Services Guide  I  Privacy  I  Disclaimer  I  Disclosure Documents  I  Contact Us  I Site Map

Any advice contained on this site is of a general nature only. You will need to decide whether this advice meets your needs. Gosford City Credit Union suggests you read and consider the Product Disclosure Guide(PDS) and the Financial Services Guide(FSG) in deciding whether to acquire the product. All products issued by Gosford City Credit Union Limited AFSL 245540.


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